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Director- Sr.Director (BFS)

15 - 17 YearsHyderabad

Posted: 33 days ago

Job Description

Must bring in deep domain expertise, thought leadership, understanding of current & future trends, use of latest technology to drive improvements, ability to drive service excellence and client business value in these areas, understanding of quality and operational excellence drives, understanding of analytics from BFS perspective.
SLA Management, Delivery Management, People Management and Stakeholder Management

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Senior Management
Role: Head/VP/GM-Operations
Employment Type: Permanent Job, Full Time

Desired Candidate Profile

Highly Organized, Strong desire to succeed and share success
Results orientated individual with energy and commitment with a high degree of initiative
Exceptional communication skills verbal / written
Strong client presence
Knowledge of Mortgage industry
Strong presentation skills,
Highly developed people skills
Ability to work with senior stakeholders in delivery, Quality, business development, relationship managers, pre-sales and transition teams
Must have 14+ years of total experience of which 5 -7 years of leading delivery for large Mortgage clients

Company Profile

Saaki Argus And Averil Consulting
A leading ITES company
View Contact Details+
Contact Details

Recruiter Name:Renila

Contact Company:Saaki Argus And Averil Consulting