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Director / Sr. Director- Pre-Sales & Solutioning

15 - 23 YearsBengaluru, Delhi, Hyderabad

Posted: 12 days ago

Job Description

Role :

Identify evolving trends and conceptualize/ implement innovative operations and transformation solutions for international e-retail, CG, travel and Hospitality companies in the arena of customer experience, mobile commerce, analytics and other emerging areas.

Responsibilities :

- Bid (RFI/RFP) Response, solution scoping, solution design & Bid Process for Digital/ traditional retailers, CG and travel providers - Operations, Robotic Process Automation, Artificial Intelligence, Analytics etc.

- End to End Solutions designing, Client Relationship Management, Transformation consultancy across Industries

- Coordination with all stakeholders (sales, operations, pricing, transition, technology, facilities et al) to ensure timely and high-quality proposal submission

- Lead and Contribute to the design, development, and implementation of winning solutions for customers to introduce and establish new solutions into their business and business processes

- Strong contribution to account mining / cross-sell activities and follow them up by pitching relevant capabilities to help create new opportunities.

- Mapping clients requirements and coordinating in implementing processes in line with the pre-set guidelines

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Senior Management
Role: Head/VP/GM-Operations
Employment Type: Permanent Job, Full Time

Desired Candidate Profile

- Expert level understanding of online marketplaces, travel portals and develop marketable catalysts for growth of business.

- Good understanding of e-retail and travel platforms in terms of technology, functionality and back-end support services

Strong familiarity with : Supply Chain / E-commerce Operations

Company Profile

Saaki Argus And Averil Consulting
A leading ITES service provider
View Contact Details+
Contact Details

Recruiter Name:Renila

Contact Company:Saaki Argus And Averil Consulting