Vice President Operations

From 18 to 22 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

As a Vice President Operations, you will:

  • Provide oversight and mentorship to the team to ensure adherence to all key business performance measures.
  • Engage effectively with multiple stakeholders to align and execute on all strategic and operational priorities.
  • Maintain and develop an appropriate system of internal management routines.
  • Lead and/or participate in Operations Council and local Operations pivotal initiatives & programs.
  • Take care of multiple business units and use technical/organizational knowledge to drive decision-making.
  • Inspire the team by communicating a compelling vision and goals that motivate them to achieve more.
  • Demonstrate an appreciation and understanding of Digital technologies to build future capabilities.
  • Evaluates organizational resources and talent to ensure capability is in place to meet business requirements current and future and/or service level agreements; develops action plan to address any gaps.
  • Leads and develops a high performing team; provides continuous feedback via formal review structures.
  • Delivers corrective feedback in a timely manner that inspires accountability and self-redirection.
  • Ensures associate development of key competencies in line with strategic organizational and delivery unit objectives.

Looking at candidates with:

- 18+ years of experience from financial services industry preferred

- Good experience in customer service operations, program & project management

- Excellent communication & stakeholder engagement

- Willing to work: Shift: 11.00 am to 08.00 pm

Role:Head - Operations

Salary: Not Disclosed by Recruiter

Industry:IT Services & Consulting

Functional Area:Customer Success, Service & Operations

Role Category:Operations

Employment Type:Full Time, Permanent

Key Skills

Education

UG:Any Graduate

Company Profile

Saaki Argus And Averil Consulting

A leading ITES organization

Company Info
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Contact Company:Saaki Argus And Averil Consulting